Troubleshooting

You can ask an admin to reset your account password. If you are the only admin and have lost access to your account, you can reset the password by running the following command on the server:

docker exec -i ocelotcloud_ocelotdb_ocelotdb psql -U postgres -d postgres -c "DELETE FROM users WHERE user_name = 'admin';"
docker restart ocelotcloud

This deletes the admin account. On restart, since no admin account exists, Ocelot-Cloud will create a new one with the credentials admin:admin.

Some updates depend on changes introduced in earlier versions. If you jump directly to a newer release without installing the intermediate ones, required migration or configuration steps may be skipped and the update can fail.

Recommended approach

• App maintainers should keep their apps in the store up to date.
• Ocelot-Cloud administrators should ensure that the maintenance agent is enabled and conducts automatic app updates.

If an update already failed

• Restore a backup of the last working version.
• In the Ocelot-Cloud App Store page, install the missing intermediate versions step by step until you reach the latest release.